Assignment: Reflecting on HR’s Role in Conflict Management, Conflict Resolution, Collective Bargaining, and Arbitration
What were your impressions coming into this course about the role of HR in conflict management, conflict resolution, collective bargaining, and arbitration? How have your viewpoint and knowledge base evolved in the last 8 weeks? What personal strengths have you become aware of, and how can you build on them? What personal challenges related to conflict management and resolution have surfaced for you?

To complete this Assignment, take time to reflect on what you have learned over the last 8 weeks and respond to the following:

How has your understanding of the role of HR in conflict management, conflict resolution, collective bargaining, and arbitration evolved as a result of new knowledge gained during this course?
Review the conflict resolution model you proposed in Week 7 and explain how this model may be applied in collective bargaining. Provide your rationale.
Based on what you have learned in this course, set at least 3 goals related to conflict management, conflict resolution, collective bargaining, and arbitration that will help you be a more effective HR professional.
You may present your thoughts in any of the following ways:

A blog format (1 blog entry for each of the bullets below, approximately 200–250 words each)
Note: If you choose this option, here is a resource to support your work:
Shewan, D. (2019, November 8). How to write an awesome blog post in 5 steps. The Wordstream Blog. Retrieved from https://www.wordstream.com/blog/ws/2015/02/09/how-to-write-a-blog-post
A reflective journal (2–3 double-spaced pages)
A paper (2–3 double-spaced pages)
A PowerPoint (approximately 3 slides for each bullet with speaker notes) 
Note: Be sure to include at least 3–5 academic references to support your thinking.

Learning Resources
Required Readings
Craver, C. B. (2019). Collective bargaining union negotiation. Retrieved from https://www.negotiations.com/articles/collective-bargaining/

Surbhi, S. (2017, July 12). Difference between collective bargaining and negotiation. Retrieved from https://keydifferences.com/difference-between-collective-bargaining-and-negotiation.html

Mayhew, R. (n.d.). What role does a human resource manager play in labor contract negotiations? Retrieved from https://smallbusiness.chron.com/role-human-resource-manager-play-labor-contract-negotiations-16571.html

MacDonald, L. (n.d.). What is HR’s role in maintaining effective working relationships with unions? Retrieved from https://smallbusiness.chron.com/hrs-role-maintaining-effective-working-relationships-unions-20468.html

Human Resources MBA. (2019). What role does the HR manager play in the collective bargaining process? Retrieved from https://www.humanresourcesmba.net/faq/what-role-does-the-hr-manager-play-in-the-collective-bargaining-process/

Grensing-Pophal, L. (2019, April 23). What is arbitration? HR Daily Advisor. Retrieved from https://hrdailyadvisor.blr.com/2019/04/23/what-is-arbitration/

Jacobson, M. (n.d.). HR support on arbitration law. Retrieved February 2, 2019, from https://www.xperthr.com/topics/investigations-and-litigation/arbitration/

Schifter, E. (2019, January 22). Should you require employees to sign arbitration agreements? (Part 1). HR Law Matters. Retrieved from https://www.hrlawmatters.com/2019/01/require-employees-sign-arbitration-agreements-part-1/

Schifter, E. (2019, March 7). Tips for drafting enforceable arbitration agreements (part 2). HR Law Matters. Retrieved from https://www.hrlawmatters.com/2019/03/tips-for-drafting-enforceable-arbitration-agreements-part-2/

Required Media
Walden University (Producer). (2019c). Professional perspectives: Lessons learned [Video file]. Author. Retrieved from https://mym.cdn.laureate-media.com/2dett4d/Walden/MHRM/PROG/Global_ProTech/index.html

Walden University (Producer). (2019d). Professional perspectives: Sharing an example [Video file]. Author. Retrieved from https://mym.cdn.laureate-media.com/2dett4d/Walden/MHRM/PROG/Global_ProTech/index.html

Note: To locate these videos, connect to the Global Protech website, then select the Career Connections tab. Once you are in the Career Connections area, select Professional Prospective, then select the videos that align with this course.

Optional Resources
Tyler, K. (2005). Good faith bargaining. HR Magazine 50(1), 48–53. 

Nagele-Piazza, L. (2019, October 17). New California law bans mandatory arbitration for most workplace claims. Retrieved from https://www.shrm.org/resourcesandtools/legal-and-compliance/state-and-local-updates/pages/new-california-law-bans-mandatory-arbitration.aspx